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Sunburst Properties is a professional property management company in Roseville, and we have a lot of experience working with owners, landlords, tenants, vendors, and community partners. When we talk to rental property owners who are thinking about working with us, we tell them about all the great things we can do for their rental property, from leasing it to great tenants to maintaining its condition.

We usually like to tell a story or two as well, so owners like you can get a personal understanding of who we are and how we work. We’ve started including those stories in some of our blogs posts. That’s what we’re doing here today.

This is another post in our Stories from the Field series, and we hope you enjoy it. Laurelle’s story will help you understand what it’s like to work with Sunburst Properties, and show you some of the situations we encounter while professionally managing homes.

Laurelle Dealing with a Break-In

Hi, my name is Laurelle and I work with Sunburst Properties out of Roseville, CA.

There are many stories in property management that stand out to me, but the one that stands out the most is the one I’ve chosen to share today.

One day, I received a phone call from a neighbor in a 7-unit multi-family building that we managed. The neighbor said he thought there was something fishy going on outside. He explained there was a ladder outside the building and then one of the windows was open.

The unit was vacant at the time, so I thanked the neighbor for calling and told him I’d go over and check it out. When I got to the building, I realized he was right. There was a ladder in front of the building and the window was open. There was a bucket and some rags as well.

When I went inside the unit, I realized that someone had essentially broken into this unit. After they broke in, they brought in some crazy and strange things. I found rags, buckets, and a broom inside the property. I didn’t know if they planned on doing some cleaning or what. I had to tip toe carefully through the unit and make sure no one was still there. I looked behind all the doors and checked inside the closets. There were some damages done to the property, so I called the police to make a report and let them know what had happened.

Inspections and Relationships are Important

Inspections and Relationships are ImportantI’m telling this story to demonstrate how critical it is for your property management company to have relationships in place with the tenants they manage and even the neighbors. If we had not received this phone call, who knows how long the unit would have remained in danger from unauthorized people occupying it.

The story also demonstrates that we get over to your property quickly to inspect it when something is not right. And, if you want somebody to look out for your unit and go inside if it is broken into, we can do that for you at Sunburst Properties.

Please feel free to contact us at Sunburst Properties for more information about our property management services.