Being a great landlord is important. Not only does it demonstrate that you care about your tenants and your community, it also makes you more money. When you provide a fantastic rental experience, you’re more likely to retain tenants, and that cuts down on the vacancy and turnover expenses many Roseville rental property owners dread.
We’ve been professionally managing properties for many years, and here are some of our best tips on how to be the best landlord you can be.
Communication Skills and Landlords
Landlords have to develop good relationships with their tenants, even before the move-in date. You’ll need to communicate well, not only with your tenants but also with your vendors and with the potential applicants who are interested in seeing your home when it’s vacant. The landlord and tenant relationship needs to be free of conflict, disputes, and fear. Good communication ensures that happens.
Transparency and honesty is important. Don’t make promises you can’t keep. Don’t promise to do things that you have no intention of doing. If you are vague rather than direct, there are likely to be misunderstandings between you and your tenants. That’s going to erode the trust you’re trying to establish.
Communication will be especially important when you’re raising the rent at renewal time, holding tenants accountable for a lease violation, or preparing to make some major changes and renovations that may impact their comfort. Make sure you communicate openly and honestly. State your expectations clearly and invite a dialogue from your tenants.
Great Roseville Landlords are Proactive
You can’t read minds, but you can anticipate the needs of your tenants. This will go a long way in creating a better relationship. Make sure everything at the property is functional, well-maintained, and welcoming before they move in. Be proactive with amenities and perks. Upgrading your technology at the property, allowing online rental payments, providing a washer and dryer, and allowing pets will help you stand out as a landlord residents want to work with.
Great Roseville Landlords are Responsive
A great landlord is responsive when tenants make a maintenance request, ask for help, or share a concern. When a repair is reported, make sure you take care of it right away. If it’s going to have to wait for some reason, reach out to the tenants and explain the situation, giving them a target date for when the work will be completed.
Don’t ignore the calls and messages that come from your tenants. If there’s a complaint or they’re having an issue paying rent on time one month, be willing to listen and work together to come up with a solution. This is something that will separate great landlords from ordinary landlords.
Professionalism and Roseville Property Management
Renting out a Roseville property can feel pretty emotional. If rent is late or something has been damaged, it’s easy to get angry. However, you need to stay professional. A great landlord demonstrates professionalism by making business decisions instead of emotional decisions. Follow all the state, local, and federal laws if you need to evict or you find yourself in a security deposit dispute. Be flexible and accommodating when you can, but make sure you know your rights and the proper legal process for whatever you’re facing.
Professional Roseville property management can certainly help you be a better landlord. Your property managers will take the tenant relationship duties off your plate, and that delivers a lot of peace of mind and a better rental experience for you and your tenants.
If you’d like to talk more about your potential as a landlord, please contact us at Sunburst Properties.