(916) 788-4404

Property Owner Frequently Asked Questions

Will Our Home Be Maintained?

Sunburst has established relationships with the area’s best certified contractors and vendors. If something needs to be fixed, we know the people to do the best job.

What About Rental Laws?

Sunburst keeps abreast of the continuing changes in the real estate laws: rent control, tenant eviction, hazardous material, the new lock law, etc..

What is Sunburst's Property Leasing Service?

Sunburst handles the advertisement of the property, the screening process for potential tenants, as well as tenant occupancy procedures. Once the property is rented and the lease is signed, we turn the management back over to the owner.

What are Sunburst's Monthly Management Services?

Sunburst doesn’t just stop when the property is leased! This is full service property management. We handle the leasing, maintenance, record keeping, and overall property upkeep. We go the extra mile and provide regular management and upkeep.

How does Sunburst send me my funds once the tenant pays rent?

Sunburst will send you funds directly into your bank account via Automated Clearing House (ACH). We will also email you a statement showing all the activity on your account. You are also able to log into your account from our website.

Where do you advertise my home for rent?

Sunburst will advertise your home on Zillow, Trulia, and Hotpads. We also have about a dozen other websites that your home will be posted.

What if the tenant doesn’t pay rent?

Sunburst qualifies and approves a tenant, and it’s very rare to get to this point. However, if it does get to this point, Sunburst will follow through to the end. The first step will be to contact the tenant to make them aware we do not have the rent just in case it was an oversight on their part. We will also deliver a 3-day notice “To Pay or Quit”. If we are still unsuccessful, we will discuss further legal options with the owner of the property.

What People Are Saying About Us

Survey
5.0/5
Aug 31, 2021
Sunburst Properties
We moved into property 6440 Denton Way, Citrus Heights Ca on July 1st, 2021. Our experience with Ingrid was extremely pleasant. She was available when we needed to contact her with any questions, and the payment details were clear and accurate.
Survey
4.0/5
Aug 25, 2021
Sunburst Properties
I assume the repair was to a recurring water leak. I was out of town when the repair was done and was unaware that it had been reported. When I returned there was blue water in the bucket i had left out. The leak has not re-occured, there is still damage in the ceiling from prior leaks that has yet to be repaired. I thought i was answering the repair of water leak. As to renting, I like the apartment and the neighbourhood.
Survey
4.0/5
Aug 24, 2021
Sunburst Properties
Generally very responsive
Survey
5.0/5
Aug 24, 2021
Sunburst Properties
I lived in a rental house that was managed by Sunburst Property Management for two years. I had a great experience from start to finish working with their team! Making payments and submitting maintenance requests was so easy with the online portal. Whenever I did submit a maintenance request for the house, the turnaround for work to be done was always prompt, even around holidays. Madeline and the rest of the team were always so friendly and easy to get in contact with whether it was via email, phone call or text. Upon my move out, the process was straight forward and I also received my deposit back in a timely manner. I am now a homeowner, so this may have been my last renting experience for the time being, but honestly it was one of the best!
Survey
5.0/5
Aug 20, 2021
Sunburst Properties
Friendly and profe
Survey
5.0/5
Aug 20, 2021
Sunburst Properties
As I have rented from Sunburst Properties about 3 years,very happily, before moving into my son and his wifes home. I can say that those years were very comfortible, feeling very well taken care of during that time!!! I can't say enough things about Madeline and the group of people in that organization, I can't thank them enough.
Survey
4.0/5
Aug 20, 2021
Sunburst Properties
Mike from On Line is great. A difficult job, but he kept troubleshooting until he determined the problem and was able to get our A/C fixed. It is now working great! Sad part was that it took 3 weeks, but given the problems with getting parts and the extreme heat during that time with all the service calls, he did an excellent job.
Survey
5.0/5
Aug 7, 2021
Sunburst Properties
I appreciate your business, you always caring and fulfilling tenant request on time and with great contractors. Thank you so very much.
Google
5.0/5
Aug 4, 2021
Google Sunburst Properties
Great customer service. Agent, Madeline, is very sweet and professional.
Survey
5.0/5
Aug 2, 2021
Sunburst Properties
Nice team

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Sunburst Properties

137 Riverside Ave. Roseville, CA 95678
P: (916) 788-4404 F: (916) 788-1979
Email: info@sunburstpropertiesca.com
CA DRE #02124826

Affiliated Companies:
Real Estate Connections: San Jose Property Management
Portola Property Management: Santa Cruz Property Management