Property Owner Frequently Asked Questions
Will Our Home Be Maintained?
Sunburst has established relationships with the area’s best certified contractors and vendors. If something needs to be fixed, we know the people to do the best job.
What About Rental Laws?
Sunburst keeps abreast of the continuing changes in the real estate laws: rent control, tenant eviction, hazardous material, the new lock law, etc..
What is Sunburst's Property Leasing Service?
Sunburst handles the advertisement of the property, the screening process for potential tenants, as well as tenant occupancy procedures. Once the property is rented and the lease is signed, we turn the management back over to the owner.
What are Sunburst's Monthly Management Services?
Sunburst doesn’t just stop when the property is leased! This is full service property management. We handle the leasing, maintenance, record keeping, and overall property upkeep. We go the extra mile and provide regular management and upkeep.
How does Sunburst send me my funds once the tenant pays rent?
Sunburst will send you funds directly into your bank account via Automated Clearing House (ACH). We will also email you a statement showing all the activity on your account. You are also able to log into your account from our website.
Where do you advertise my home for rent?
Sunburst will advertise your home on Zillow, Trulia, and Hotpads. We also have about a dozen other websites that your home will be posted.
What if the tenant doesn’t pay rent?
Sunburst qualifies and approves a tenant, and it’s very rare to get to this point. However, if it does get to this point, Sunburst will follow through to the end. The first step will be to contact the tenant to make them aware we do not have the rent just in case it was an oversight on their part. We will also deliver a 3-day notice “To Pay or Quit”. If we are still unsuccessful, we will discuss further legal options with the owner of the property.
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